1

Partner ranking and referencing criteria

In full transparency (art. L111-7 of the French Consumer Code), here is how we select, rank and de-reference the professionals we suggest to you.

1. Referencing terms

  • Partner diagnosticians and auditors are certified professionals (valid COFRAC certification, up-to-date professional liability insurance). They sign a partnership agreement which, for diagnosticians, includes a commitment to refuse any assignment linked to an ongoing real-estate transaction (art. R271-3 of the construction code).
  • Referenced lawyers are members of a French bar and have published substantive content on the energy performance diagnosis or real-estate law. Public referencing requires their written consent.
  • No geographic exclusivity is granted to any partner.

2. Ranking criteria, by order of importance

  • Diagnosticians / auditors: (1) valid COFRAC certification; (2) geographic proximity to the property; (3) average response time; (4) volume of assignments handled.
  • Lawyers: (1) effective specialization in DPE / real-estate law; (2) geographic proximity; (3) partnership tier (higher-tier partners may be highlighted, flagged "Partner" — see point 3 on remuneration).
  • For lawyers, in accordance with the regulations of the profession, NO performance ranking, success rating, leaderboard or comparative element is used or displayed.

3. Remuneration that may affect ranking

  • Diagnosticians / auditors: OneDpe receives a referral commission when an assignment is entrusted through the platform, outside an ongoing real-estate transaction. This commission is paid by the professional and does not increase the price charged to the consumer.
  • Lawyers: OneDpe receives NO commission on referenced lawyers’ fees (prohibition of fee-sharing, art. 11.3 of the National Internal Regulation). The only partnership model is a referencing subscription paid by the lawyer. Higher-tier subscribed lawyers may appear highlighted; such highlighting is then flagged as "Partner".
  • Any paid highlighting is clearly identified as such.

4. De-referencing terms

  • A partner is de-referenced upon: loss of certification or bar membership, disciplinary or administrative sanction, recurring user complaints, breach of the agreement, or proven fraud.
  • De-referencing follows an adversarial procedure with 30 days’ notice, except in justified emergencies (loss of certification, fraud).

5. Consumer mediation

  • In case of a dispute regarding a referral, you may use, free of charge, the consumer mediator OneDpe is affiliated with. Their details are provided in our terms and conditions.

OneDpe is not a law firm and does not provide legal advice within the meaning of the French law of 31 December 1971. OneDpe does not influence the choice of lawyer by the litigant.